Visco Therapy

Refresh Gel 2000

from £221.65

Free UK delivery

Delivered free to your entrance hall by a two-person carrier, with a tracking link so you can follow it. We confirm the lead time for your size before your order is accepted.

Sealed for hygiene · you pay return postage — read the terms

For hygiene reasons we can't take a mattress back once the protective packaging has been opened or removed. Unopened and in its original packaging, you have 30 days from delivery to request a return — that's longer than the 14 days the law requires. If you're returning it because you changed your mind, you pay the cost of sending it back: mattresses are bulky, so that's typically £30–£100 depending on the item and where you are. If a mattress arrives faulty, damaged or not as described, we pay every cost and put it right — that's your legal right and nothing here changes it.

Our expert take

The Refresh Gel 2000 combines a pocket-sprung support system with a gel-infused comfort layer, designed to offer supportive, responsive sleep with a touch of extra coolness compared to standard foam toppers. As a rolled mattress, it's compressed for easy home delivery and should be given time to fully expand once unpacked. It's a solid, competitively priced choice from Visco Therapy for those wanting individually wrapped spring support without a premium price tag.

Best for: Best for sleepers who want the classic support of pocket springs with a slightly cooler sleep surface, at a budget-friendly price point.

The Refresh Gel 2000 is part of the Refresh collection from Visco Therapy, a British bed and mattress manufacturer with over 20 years of expertise.

Construction: 2000 Pocket Springs (Encapsulated) + Gel-Infused Foam Layer

Depth: 23cm

  • 2000 encapsulated pocket springs respond individually to your body
  • Gel-infused foam layer sits directly beneath the sleep surface
  • The top specification in the Refresh range
  • Rolled mattress for easy delivery and setup
  • Available sizes: Single (3'), Double (4'6"), King (5'), Super King (6')
  • Direct home delivery

Frequently asked questions

Is this mattress suitable for all sleeping positions?

Pocket-sprung mattresses like this one typically offer balanced support across the body, making them a reasonable all-round choice, though your ideal firmness may depend on your usual sleeping position and body weight.

How long does it take for the mattress to expand after delivery?

As a rolled and compressed mattress, it's best to allow it a few hours to fully expand and settle into shape once unrolled, with full comfort typically reached within 24-48 hours.

Will the gel layer make the mattress feel noticeably cooler?

Gel-infused layers are generally designed to help with temperature regulation compared to standard foam, though the exact cooling effect can vary and we'd recommend not expecting a dramatic difference.

Free delivery to mainland UK. We're not currently accepting orders for the Scottish Highlands (AB30–AB56, IV, KW, PA20–PA80, PH15–PH50), Northern Ireland, the Isle of Man, the Isle of Wight, the Channel Islands, the Scilly Isles or BFPO addresses, and we don't ship outside the UK. Delivery policy · Returns policy · online@onlineand.directany time — we're online-only, open 24/7

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